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Calling customers at the wrong time has a wide range of consequences—from negative customer impression to poor bottom line. And with the emergence of new technologies and platforms, the way companies interact with customers has become more complex. Yes, there are more...

Sales today is more than just cold calls and emails. It’s more than just one generated static sheet of leads and customers. It’s more than just hitting a quota of calls using a standard script. With modern technology comes new ways of doing Sales. The past and present...

Every sales organization has its own sales process formed and refined over the years. However, what used to work may no longer be as effective. Especially today, when customer behavior has rapidly and drastically changed. Let’s see what customers are like nowadays....

Have you ever waited for a phone call from your service provider only to miss it? It almost seems like they deliberately try to contact you when you are not available, right? It is frustrating for you but the person on the other end of the line most probably feels the...

Figuring out the perfect moment to reach customers has always been the main challenge in sales. Thanks to new technologies and platforms, the buying journey has become more complex. Every day, sales teams across the world try to answer these questions: Which is the...