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Our Latest Articles

Stay at the forefont of exciting new insights we uncover about the Science of Availability™. On top of AI and Big Data breakthroughs, you also get to read about our thoughts and experiences with customer engagement as we expand within and across regions and industries.
5 Reasons Why Sales Reps Need The Science of Availability to Succeed

5 Reasons Why Sales Reps Need The Science of Availability to Succeed

Have you ever waited for a phone call from your service provider only to miss it? It almost seems like they deliberately try to contact you when you are not available, right? It is frustrating for you but the person on the other end of the line most probably feels the...

The Optimal Moment to Call Customers is Not What You Think

The Optimal Moment to Call Customers is Not What You Think

Figuring out the perfect moment to reach customers has always been the main challenge in sales. Thanks to new technologies and platforms, the buying journey has become more complex. Every day, sales teams across the world try to answer these questions: Which is the...